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Common server software requirements All standard Apache modules are installed on the web servers, including mod_rewrite. In addition,... Do the statistics include referrer information? Yes, all statistics with Fast-name include the referrer information. You can use this information... Do you support Blogs on your packages? Yes we do - you'll need to select a package that includes MySQL databases as all major blogging... Do you support Real Audio? Fast-name supports Real Audio via HTTP streaming. If you want to setup HTTP streaming on your... Do you support Streaming on your servers? Yes we do. Using the HTTP streaming method, we can support the streaming of preloaded clips from... Do you support Zend Optimizer? Zend Optimizer is available for use on our servers, though optimized code is not supported by us... How do I setup additional FTP accounts? Additional FTP accounts are most commonly used to give others access to an account for the... How long are access logs and statistics stored for? We store the current half-month that you are in and the previous three half-months. For example,... I have bought a secure certificate (SSL) with you, how do I know it has been installed correctly? You need to visit your domain using "https://" at the start including the "www." part of your... Using PHP5 makes all my products disappear in OSCommerce We have updated our version of php so the default used is PHP5 rather than PHP4. This can cause... What is Python? Python is an interpreted, interactive, object-oriented programming language. It is often compared... What is the format of the web server log files? The access logs are in the standard apache "combined" format with the name of the virtual host... What version is your shared SSL certificate? All our shared SSL certificates are Version 3.0 signed by Equifax Global, using AES 256bit... Who supplies you with the SSL certificates? Our SSL certificates are supplied by GlobalSign. Why do you not have a one click install for Magento shopping cart? Magento is a very resource hungry application, we have found it performs poorly on shared hosting...
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